Legal

Privacy Policy

At Best Island Projects, we value the privacy of our website visitors, clients, and people who contact us about our projects and services. This Privacy Policy outlines the types of information we may collect, why we collect it, how it may be used, and the measures we take to handle it responsibly.

In short

This policy applies to information collected through the Best Island Projects website and through communications connected with our business and services. We do not sell or rent personal information to third parties, and you can request access, correction or deletion of your data at any time via info@bestislandprojects.com.

Reviewed by the Best Island Projects Sumba team · Last updated

1. Personal information we may collect

The information we collect depends on how you interact with Best Island Projects. When you contact us, submit an enquiry, or request information, we may receive details such as:

  • Your name
  • Email address
  • Telephone or WhatsApp number
  • Country or general location
  • Property or project interests
  • Details included in your enquiry
  • Communication preferences
  • Transaction-related information where relevant
  • Other information you choose to provide

2. Information collected when you visit our website

You are not required to provide personal information simply to browse our website. However, certain details may be necessary if you would like us to respond to an enquiry or provide a particular service.

Our website may automatically collect certain technical and usage information when you visit.

This can include:

  • IP address
  • Device and browser information
  • Operating system
  • Approximate geographic location
  • Pages viewed
  • Time spent on particular pages
  • Links or buttons clicked
  • Referring website or advertising source
  • Date and time of visits

3. How we receive your information

We may also receive limited information from technology and marketing platforms used to operate, analyse, or promote our website.

Best Island Projects may receive personal information when you:

  • Complete an online enquiry or contact form
  • Request details about a project or property
  • Communicate with our team by phone, email, WhatsApp, or another channel
  • Subscribe to updates or marketing communications
  • Arrange a consultation or meeting
  • Respond to or interact with one of our advertisements
  • Communicate with us through social media

4. Why we use personal information

Information collected by Best Island Projects may be used to operate our business and provide a better experience to prospective and existing clients.

This may include using information to:

  • Respond to questions and enquiries
  • Provide requested property or project information
  • Follow up on expressions of interest
  • Arrange consultations or meetings
  • Maintain communication with clients and prospective clients
  • Provide relevant updates about our projects or services
  • Improve our website, content, and customer experience
  • Analyse website and advertising performance
  • Maintain business records
  • Protect our website and systems from misuse
  • Meet applicable legal or regulatory obligations

5. Marketing communications

We do not sell or rent personal information to third parties.

If you have requested information, subscribed to updates, or otherwise agreed to receive marketing communications, Best Island Projects may contact you about relevant projects, properties, company updates, events, or services. Communications may be delivered through channels such as email, telephone, messaging services, or digital advertising where permitted.

You may opt out of marketing emails at any time by using the unsubscribe option included in the communication or by contacting us directly. Opting out of marketing does not prevent us from sending necessary service-related or transactional communications.

6. Cookies and similar technologies

The Best Island Projects website may use cookies, pixels, tags, and similar technologies.

These technologies can help us:

  • Keep the website functioning correctly
  • Remember certain visitor preferences
  • Understand how visitors navigate the website
  • Measure traffic and engagement
  • Identify which marketing channels bring visitors to our website
  • Measure enquiries and other conversions
  • Improve advertising relevance and performance

Managing cookies

Some cookies are necessary for website functionality, while others may relate to analytics, advertising, or personalisation. Your browser may allow you to block, remove, or restrict cookies. Please be aware that disabling certain cookies can affect how some parts of the website operate.

Where required, non-essential cookies will only be used after appropriate consent has been obtained.

7. Analytics and digital advertising

Best Island Projects may use third-party analytics and advertising technologies to understand website performance and support our digital marketing activities. These services may include platforms such as Google Analytics, Google Ads, Meta advertising technologies, and other digital marketing tools.

Depending on your settings and applicable privacy requirements, these platforms may process information about website visits, interactions, advertising engagement, and conversions. Information collected through these platforms is also subject to the privacy practices and controls offered by the relevant provider.

8. When information may be shared

We may work with external companies and professionals that provide services necessary for our business operations. For example, information may be processed by providers responsible for:

  • Website hosting and maintenance
  • Customer relationship management systems
  • Email and communications
  • Website analytics
  • Digital advertising
  • Data storage
  • Payment or transaction processing
  • Professional, technical, or legal services

Legal disclosure

We aim to share only the information reasonably necessary for these providers to perform their services. Personal information may also be disclosed where required by law, regulation, legal proceedings, or a lawful request from an authorised government or regulatory body.

9. External websites

Our website may provide links to websites operated by other organisations. Once you leave the Best Island Projects website, the privacy practices of the external website will apply.

We do not control how third-party websites collect or process information and are not responsible for their privacy practices. We recommend reviewing the privacy information provided by any external website you visit.

10. Protecting your information

Best Island Projects takes reasonable precautions designed to protect the information under our control. Depending on the systems involved, these measures may include restricted access, secure hosting, account controls, system monitoring, and other technical or organisational safeguards.

Despite these precautions, internet-based systems cannot be guaranteed to be completely secure. We therefore cannot guarantee that information transmitted or stored electronically will never be accessed, lost, or disclosed without authorisation.

11. How long we keep information

We generally keep personal information only for as long as it remains reasonably necessary for the purpose for which it was collected.

The appropriate retention period may depend on factors such as:

  • The nature of your enquiry or relationship with us
  • Business and operational requirements
  • Record-keeping obligations
  • Legal or regulatory requirements
  • The need to resolve disputes or protect legal rights

Disposal

Information that is no longer reasonably required may be deleted, anonymised, or securely disposed of.

12. International processing

Some technology providers used by Best Island Projects may operate servers or processing facilities in different countries. As a result, information may occasionally be processed or stored outside the country where it was originally collected.

Where relevant, we take reasonable steps to work with providers that maintain appropriate privacy and security safeguards.

13. Your choices and privacy requests

Depending on the privacy laws applicable to you, you may be entitled to make certain requests regarding your personal information.

These may include asking us to:

  • Confirm whether we hold information about you
  • Provide access to your personal information
  • Correct inaccurate information
  • Delete certain information
  • Restrict or object to certain processing
  • Withdraw previously provided consent
  • Stop sending marketing communications

Making a request

Some rights may be subject to legal exceptions or verification requirements. To submit a privacy request, please contact Best Island Projects using the details at the end of this policy.

14. Children's information

Best Island Projects' website and services are intended for adults and are not specifically designed for children. We do not intentionally seek to collect personal information from children where doing so would be inconsistent with applicable privacy requirements.

If we discover that personal information has been collected inappropriately from a child, we will take reasonable steps to address the matter.

15. Updates to this policy

Our privacy practices may change as our website, services, technology, or business operations develop. When changes are made to this Privacy Policy, the revised version will be published on this page, and the effective date will be updated where appropriate.

We recommend reviewing this page periodically if you would like to stay informed about how we handle personal information.

16. Contact Best Island Projects

Questions about this Privacy Policy or requests concerning your personal information can be directed to Best Island Projects.

  • Email: info@bestislandprojects.com
  • Website: https://bestislandprojects.com/
  • Address: Jl. Raya Kerobokan No.59, Kuta Utara, Badung, Bali 80361, Indonesia
Why Best Island Projects

Handled with care

Enquiry details are used only to respond to you and to provide relevant guidance on Sumba land and property. Requests to access, correct or delete your information are handled directly by our team.

Frequently Asked

Questions from international buyers

For specific questions about a plot, area or process, request a private consultation.

  • Does Best Island Projects sell personal information?
    No. We do not sell or rent personal information to third parties. Information is shared only with service providers that support our operations, or where required by law.
  • How can I stop receiving marketing emails?
    Use the unsubscribe option in any marketing email, or contact info@bestislandprojects.com. Service-related and transactional messages may still be sent.
  • How do I request access to or deletion of my data?
    Email info@bestislandprojects.com with your request. Some rights may be subject to legal exceptions or verification requirements.
Private Guidance

Questions about your data?

Contact us and we will respond to your privacy request or explain how your information is handled.